Monday, 1 May 2017

Case Study of Laundry Application

You may not think of laundry as a high-tech industry, but at Laundry we’ve invested large quantity in technology to transform the laundry room experience for our customers.
The result is drove towards the intelligent systems that allow for real-time connectivity, easy to use mobile apps, and quicker service response, remote laundry monitoring and smart-card payment.
Being dynamic, multi-national business, technology enables us to maximize laundry room profits, deliver superior service, keep a pulse on what’s important to our customers, and maintain the lifetime customer retention rate.   

Phases of Laundry Application

A. Pick up
B. Wash
C. En-Route
D. Drop

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Features of Laundry App:
  • ·   One tap (Request on the Home Pick Button) to complete all your laundry requirements
  • ·        You can Track status of your laundry request whenever you want.
  • ·        Order history of your current and previous orders.
  • ·     You will receive Apps notifications on your mobile. After successful completion of your laundry request.
  • ·      You can mark your pickup and delivery time slot at the time of placing the request.
  • ·        Live location tracking of pickup/delivery persons.
  • ·        Simplified and secured advanced payment options.

 Working of Laundry:

PICK: This section is again divided in to 3 sub-sections with a progress form, where contractor have to add details of laundry, like type, unit and Quantity, than contractor have to Submit date for DROP, on last sub-section, contractor have to get sign of a assigned person and submit form.
WASH: After getting laundry, Contractor supply this laundry to washing unit. Taking washing unit authority signature. (Here authorities can check laundry details).
EN-ROUTE: On Getting, Laundry from washing unit, contractor can add notes for laundry.
DROP: This section is again divided in to 2 sub-sections with a progress form, where contractor have to add details of DROPED laundry, like type, unit and Quantity than contractor have to get sign of a assigned person than contractor submit form.


Here, at Laundry, we believe that each of the laundry order – no matter big or small – is an opportunity to provide better service. We make it a point to collect data and feedback from user, and act on it as fast as we can. Also, we make sure that our presented laundry must know our customers’ standards and that you people as customers get the very best out of it. We trust in giving you the best and most remarkable experience – that even though doing your laundry is our job, it becomes a smooth and unified experience every time, without flop.

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